Cisco TelePresence Touch Panel Stuck in Downloading Software

Issue: Cisco TelePresence touch panel stuck in downloading software after system boots up.

Platform: Any Cisco TelePresence endpoints that support touch Panel.

Findings: I didn’t really find out what causes the Cisco TelePresence Touch Panel stuck in downloading software after systems boots up. I have tried three ways in resolving this issue and they […]

H323 NAT address not configured

Issue: Cisco TelePresence endpoint cannot make H323 point-to-point call to another Cisco TelePresence endpoint. Both endpoints are standalone H323 and no Gatekeeper. Symptom is when calling from either endpoint the call automatically get disconnected after few seconds.

Platform: EX, SX, MX and Integrator C series TelePresence endpoints Software version: Any version as long it supports […]