Cisco SPA 112 ATA on CUCM

One of Cisco employees shared a document on how to configure Cisco SPA 112 ATA on CUCM. The document walk you through the setup and common issues encountered with solutions. My challenge was I had difficulty in registering Cisco SPA 112 ATA to CUCM 10.5. I took a packet capture

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CUAC Call Park

Issue: Parking calls using a Cisco Unified Attendant Console (CUAC) don’t show up on CUAC Parked Calls window. Software used: Cisco Unified Attendant Console version 10.5.1.1543 Cisco Unified Communications Manager version 10.5.1.10000-7 (Cluster setup) Solution: Call park setup in a Cisco Unified Communications Manager cluster environment has to be configured

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Cisco Unity Connection Switch Version Failed

I recently upgraded Cisco Unity Connection cluster running version 10.0.1.10000-24 to the latest version 10.5.1.10000-7. Successfully upgraded the publisher to latest version but when I switched over I got an error stating Cisco Unity Connection switch version failed. Downloaded the Cisco Unity Connection install logs off the server (from CUC

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CdrPushRecvManager FindRecvrHunt skipping

Acme Packet SBC couldn’t push CDR logs to SDReporter. Acme Packet was logging this error message. Sep 13 10:43:01 cctrsyd2apk001 radd[29b3ed70] ERROR CdrPushRecvManager::FindRecvrHunt skipping! Receiver 10.120.32.9 is not eligible for service. The error message signifies Layer 2 or 3 connectivity issues, however upon verification everything was good (i.e. ICMP echo

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